"When will my order ship?"

Thank you for your patience! We are a small, family run business + get things out as quickly as we can.

We typically fulfill and ship orders within 2-5 business days of the order being placed. However, orders can take up to 7 business days to ship out due to high volume during big drops, sales, holiday season, etc. All orders with embroidery can take up to 2 weeks to ship out. Once the order is with USPS, there is an estimated 3-6 business day arrival time. There is no guaranteed arrival time + order may exceed 6 business days as USPS does not deliver on Sundays or holidays.

We do our best to get orders out in a quick and timely manner! Please reach out with any questions! 

You can email us at support@shopdaffodilly.com !

"When will my local pick up be ready?"

Pick up orders are TYPICALLY ready within 24 hours. However, during high volume times (product drops, sales, etc.), local pick ups can take up to 4 business days to process. If you order a "made to order" or "custom" item, they can take longer. Please read item descriptions for accurate information regarding this.

"My order was lost in the mail..."

We offer Route Shipping Insurance at checkout - if your order was lost you can follow up with Route directly. If you do not purchase Route Shipping Insurance, we are not responsible for any lost mail. Once it is in the hands of USPS/UPS/FedEx, it is out of our hands!

We are not responsible if your order is delivered to the wrong address/you put the wrong address for your shipping information. If the item "returns to sender"/comes back to us, we will send you a shipping invoice for $6.99. Once paid, we will ship the package to the address of your choice.

 

Please take note the following:

If you do not/did not purchase Route Shipping Protection - we CANNOT help you with any lost, stolen, or damaged packages. We recommend contacting your local postal service if any issues. (But we HIGHLY recommend purchasing Route!!) Once the package has left our facility, it is out of our hands!

Orders CANNOT be changed, modified, or canceled after checkout.

No price adjusting!